At Go 2 Plumbing and Heating, we understand that emergencies don’t wait until morning. That’s why we proudly offer 24-hour emergency plumbing services in Edmonton and surrounding areas. Whether it’s midnight, a holiday, or Sunday afternoon, we’ve got your back—when most other plumbing companies are off the clock.
Located at 9544 143 Ave NW, Edmonton, Alberta, our experienced team led by owner Moe Hasan is ready around the clock to help you handle any residential or commercial plumbing crisis.
In the meantime, here’s what you can do before our 24-hour plumber arrives.

1. Stay Calm, But Act Quickly
While plumbing emergencies can feel overwhelming, staying calm is the key to protecting your home or business. The sooner you act, the better your outcome. Remaining level-headed allows you to take steps that can minimize water damage and preserve your property until help arrives.

2. Shut Off the Water Supply Immediately
The very first action you should take in any water-related emergency is to shut off your water supply. Depending on the issue, this can mean:
- Closing the fixture shut-off valve – For localized issues like a leaky faucet or overflowing toilet.
- Turning off the main water valve – For more serious problems like burst pipes or major leaks.
In most Edmonton homes, the main water shut-off valve is located in the basement, near the water meter. Turn it clockwise to stop the flow. If you’re in a commercial building, locate the facility’s water shut-off instructions or alert maintenance staff right away.
Stopping the water prevents further flooding and gives your emergency plumber a safer, drier environment to work in when they arrive.

3. Shut Off the Water Heater
If you’re dealing with a significant water leak, especially from a hot water source, shut down the water heater to avoid pressure buildup or damage. For gas water heaters, turn the thermostat to the “pilot” position. For electric models, switch off the breaker at the electrical panel.
Not doing so may cause heat to build up inside the tank or lines, leading to additional damage or even an explosion in rare cases.

4. Open Faucets and Drains to Relieve Pressure
Once the main water valve is off, open all cold water faucets to allow remaining water in the pipes to drain out. This relieves internal pressure and helps prevent further leaks.
Do not use hot water taps until you’ve turned off the water heater.
Also, if you have a clogged or overflowing drain, avoid pouring harsh chemicals like store-bought drain openers. These can corrode your pipes or create toxic fumes when our plumbers arrive.

5. Contain the Water as Best You Can
Use towels, buckets, and mops to soak up or contain water in affected areas. If the leak is near electronics or furniture, move them to a dry location if it’s safe. Every minute counts when trying to prevent lasting water damage, so take these steps immediately.
If flooding is significant, do not walk into standing water if it’s near outlets or electronics. Wait for your emergency plumber and electrician to assess the situation.

6. Inspect for Immediate Hazards
Before moving around, check for hazards like:
- Slippery floors
- Exposed electrical wires
- Sagging ceilings
- Mold or mildew smells
Avoid any area that seems unsafe. If you smell gas, leave the building immediately and call emergency services. At Go 2 Plumbing and Heating, safety is our top priority, and our 24-hour technicians are trained to handle complex emergencies safely and efficiently.

7. Document the Damage for Insurance Purposes
While it may be the last thing on your mind, it’s a good idea to take photos or videos of the damage. Insurance providers often request this when you file a claim. Capture images of the leak source, affected walls, flooring, and any damaged belongings. Doing so early can streamline your claims process and provide critical evidence of the incident’s severity.
8. Know What to Expect From a 24-Hour Plumber

When you call Go 2 Plumbing and Heating at 780-850-8817, we dispatch a skilled emergency plumber promptly. Our team is equipped to handle:
- Burst pipes
- Overflowing toilets
- Sump pump failures
- Clogged main drains
- Frozen pipes
- Leaking water heaters
- Sewer backups
We don’t offer temporary Band-Aids—we focus on effective solutions. Unlike many 9–5 plumbing outfits in Edmonton, we don’t stop when the clock hits 5. You can expect a fully licensed professional who communicates clearly, arrives prepared, and treats your home with respect.
9. Avoid DIY Fixes for Emergency Problems
While it may be tempting to fix the issue yourself, DIY plumbing often makes the situation worse. Quick fixes like duct tape on a pipe or using store-bought sealants rarely last. In fact, improper repairs can void warranties or damage your plumbing further.
Let our trained professionals handle the tough stuff. We use high-grade tools and proven techniques to ensure long-lasting repairs. Our priority is solving your problem correctly the first time, so you can breathe easy knowing it’s done right.
10. Prevent the Next Plumbing Emergency
Once your immediate crisis is under control, schedule a follow-up inspection to prevent future plumbing failures. Regular maintenance can catch issues like pipe corrosion, hidden leaks, or failing sump pumps before they spiral into expensive disasters.
Go 2 Plumbing and Heating provides thorough residential and commercial maintenance services across Edmonton, St. Albert, Sherwood Park, Spruce Grove, Leduc, Fort Saskatchewan, and beyond.
From simple faucet installations to complete sewer line replacements, we’ve got the tools, experience, and commitment to keep your plumbing in peak condition.
Don’t Wait for a Plumbing Emergency to Ruin Your Day
Plumbing emergencies are stressful, disruptive, and sometimes dangerous—but you’re never alone. With Go 2 Plumbing and Heating, you have a reliable 24-hour emergency plumber just a phone call away.
Based right here in Edmonton, our locally owned and operated company delivers fast, professional plumbing help when you need it most. Whether it’s day or night, weekday or weekend, our team answers your call with urgency and compassion.
Contact us today for a free estimate tailored to your unique needs—whether it’s an emergency or a routine job.
Visit: https://www.go2plumbers.ca/contact-us/
Call: 780-850-8817
At Go 2 Plumbing and Heating, we do more than fix leaks—we give you peace of mind, 24 hours a day.