Emergency Plumbing in Edmonton: What to Do Before Help Arrives
A burst pipe, overflowing toilet, failed sump pump or leaking water heater can cause significant damage in a short amount of time. Knowing what to do before your plumber arrives can help limit water damage and make the area safer.
Go2 Plumbing & Heating provides 24 hour emergency plumbing in Edmonton and surrounding communities for residential and commercial properties.
Shut Off the Water Supply
If water is actively leaking, the first priority is to stop the flow if it is safe to do so.
For a problem affecting a single fixture, such as an overflowing toilet or leaking faucet, use the nearby shutoff valve. For a burst pipe or major leak, you may need to shut off the main water supply.
In many Edmonton homes, the main shutoff valve is located in the basement near where the water service enters the property.
Knowing where this valve is before an emergency happens can save valuable time.
Protect the Area From Further Damage
Once the water has been shut off, use towels, buckets or a wet vacuum to contain accessible water where it is safe to do so.
Move furniture, electronics and other belongings away from the affected area if possible.
Do not enter standing water if electrical outlets, appliances or exposed wiring are nearby. If there is an electrical hazard, keep away from the area until it has been assessed safely.
Avoid Chemical Drain Cleaners
If the emergency involves a clogged or backed up drain, avoid pouring chemical drain cleaners into the plumbing system.
They may not resolve a serious blockage and can leave corrosive chemicals inside the drain for anyone who needs to work on it.
Professional drain cleaning can identify and remove the obstruction without relying on harsh chemicals.
What Counts as a Plumbing Emergency?
Problems that may require an emergency plumber in Edmonton include:
• Burst or frozen pipes
• Major water leaks
• Sewer backups
• Overflowing toilets that cannot be stopped
• Sump pump failures during active water intrusion
• Leaking water heaters
• Main drain blockages
• Plumbing failures affecting essential water service
If you smell natural gas, leave the property and contact the appropriate emergency utility service rather than attempting to locate or repair the source yourself.
Document Significant Water Damage
If the plumbing failure has damaged flooring, walls, ceilings or personal property, photos and video can be useful for insurance documentation.
Record the affected area before cleanup when it is safe to do so, while still prioritizing shutting off the water and preventing additional damage.
24 Hour Emergency Plumbing in Edmonton
Go2 Plumbing & Heating provides 24/7 plumbing service throughout Edmonton and surrounding communities, including St. Albert, Sherwood Park, Spruce Grove, Leduc and Fort Saskatchewan.
The team handles emergency plumbing as well as leak detection, drain cleaning, sump pumps, water heater repair and other residential and commercial plumbing services.
For an urgent plumbing problem in Edmonton, contact us or call (780) 850-8817.
