PRIVACY POLICY
Last Updated: September 2026
Go2 Plumbing & Heating (“Go2,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information collected through this website.
Information We Collect
This website may collect limited technical and usage information to help improve website functionality, user experience, content, and overall performance. This information may include:
• Browser type, device information, and network data
• Pages visited before and during your time on the website
• General interaction data, including clicks, scrolling behaviour, internal link activity, and page engagement
• IP address and approximate geographic location
This information helps us understand how visitors use the website and supports ongoing improvements to its content, layout, functionality, and performance.
Cookies and Analytics
This website uses cookies and similar technologies to support proper functionality, security, analytics, and website performance.
Certain cookies are necessary for the operation and security of the website. Additional analytics and performance cookies may be used after consent is provided through the website’s cookie notification banner.
These technologies help us evaluate visitor activity, identify areas for improvement, and provide a more effective browsing experience.
For additional information regarding cookies used by our website platform, please refer to Squarespace’s cookie policy and documentation.
Website Hosting
This website is hosted through Squarespace. As part of standard website operations, Squarespace may collect technical information such as IP addresses, browser types, device information, and pages visited.
This information may be used to maintain the security, functionality, and performance of the website platform.
Where possible, collected information is reviewed in an aggregated and non-identifiable format.
Contact Forms, Service Requests and Estimate Requests
When you submit information through a contact form, schedule service, or request an estimate, we may collect information such as your name, email address, phone number, service details, property information, and any other information you choose to provide.
This information may be used to:
• Respond to your inquiry
• Schedule or discuss plumbing and heating service
• Prepare estimates or service-related information
• Communicate with you regarding requested or completed service
• Provide relevant service or business updates
Providing information through the website does not create a contractual relationship between you and Go2 Plumbing & Heating.
You may request that we stop sending non-essential communications at any time.
Third-Party Services
This website may use third-party services to support analytics, website functionality, forms, maps, media, fonts, and other website features.
These providers may receive limited technical information, including browser type, device information, IP address, and pages viewed, when required to deliver their services.
Third-party providers may have their own privacy policies governing how they collect and process information.
Typography and Media Services
This website may use third-party font and media services, including Google Fonts and Adobe Fonts, to ensure consistent visual presentation across devices and browsers.
These providers may receive limited technical information, such as browser type, IP address, and pages viewed, to deliver website assets correctly.
Information Security
Go2 Plumbing & Heating takes reasonable steps to protect personal information submitted through the website. However, no website, electronic transmission, or online storage system can be guaranteed to be completely secure.
Visitors should avoid submitting highly sensitive or confidential information through general website forms.
Information Retention
Information submitted through the website may be retained for as long as reasonably necessary to respond to inquiries, schedule or provide service, prepare estimates, maintain business records, comply with legal requirements, or resolve disputes.
Changes to This Privacy Policy
Go2 Plumbing & Heating may update this Privacy Policy periodically to reflect changes to the website, services, technologies, or legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date.
Contact
For questions regarding this Privacy Policy or how your personal information is handled, please contact Go2 Plumbing & Heating through the contact page on this website.